Join an energetic group of administrative and office professionals for an exciting, informative, and rejuvenating day. Gain a wealth of tips and techniques to increase productivity, and network with others who share similar challenges. In addition to the content-rich presentations, you'll enjoy a light breakfast, delicious lunch...and round out the day with a drawing for gifts!
8:30 – 9:00 Check-in and Networking
9:00 – 9:10 Welcome
9:10 – 10:10 The Influential Assistant – Taking Your Role to the Next Step!
10:15 – 11:15 Project Management
11:15 – 12:30 Lunch
12:30 – 2:30 Situational Assertiveness: Know Your No
2:30 – 3:00 Wrap Up
The Influential Assistant – Taking Your Role to the Next Step! - Allison Fink
Do you feel stuck in a rut with your role? Are you going through the motions, but wishing you could remake yourself and your role? Is there a different admin inside of you? Let’s talk! Often as administrative assistants we do not give ourselves permission to be the assistant we want to be. We make assumptions and miss making offers that could change the way we work with and serve our executives. We will discuss some key areas that all of us can bravely enter into and make our roles and our relationship with our manager even stronger.
Project Management – Daryl Kingrey
Many organizations today don't employ full-time project managers. Indeed, it's common to pull together a project team to meet a particular need, one that usually involves producing an end product or service that benefits the organization or effects change. The end result can be tangible or intangible.
Getting to that end result, successfully, is what project management is all about. At its core, then, project management centers on the planning and control of everything involved in delivering the end result - and it's a process that every person on a project team needs to embrace, understand and execute, no matter the experience level.
Even if you lack academic skills in a project methodology, taking a role in a project team provides an excellent learning opportunity, one that can improve your career profile.
Situational Assertiveness: Know Your No – Sheri Bender
Assertiveness is often mistaken for aggressiveness. In this session, we will discover how to deal with conflict and difficult people. People who have mastered the skill of assertiveness are able to greatly reduce the level of interpersonal conflict in their lives, thereby reducing a major source of stress. There are many different ways to deliver messages of 'no' and we want to choose the most appropriate one each time so that assertiveness is not mistaken for aggressiveness because there is a difference.
Meet the Presenters
Allison Fink is the Executive Administrator to the CEO at DuPont Community Credit Union and loves helping people stay on target, keep organized, and reach their development goals. She has spent the majority of her career in the manufacturing and credit union industries, gaining experiences in areas such as executive support, training, project support, and event planning. While executive support is her primary job function by day, Allison also enjoys community service, youth leadership, and creating of all sorts.
Daryl Kingrey has extensive operations, technology, project management, customer service, and leadership experience. He has been teaching project management courses since 2002 and has experience teaching at three universities; Davenport University, Grand Valley State University, and Mary Baldwin University. Daryl has also been involved in extensive curriculum development having served on the curriculum launch team for the Global Project Management concentration at Davenport University and designed the Project Management Professional Exam Preparation course GPMT499, teaching twenty five sections over five years with an 85% first time pass rate on the PMP exam. He was also responsible for the curriculum development of a Project Management Major, Minor, and Certificate Program at Mary Baldwin University where he currently serves as the Director of Admissions for Adult and Graduate Programs and Adjunct Faculty. Daryl is also a Certified Corporate Trainer and has extensive experience in custom curriculum development and delivery.
Sheri Bender, SHRM-SCP, SPHR is the owner of Pulse HR Solutions, LLC. She holds a Masters degree in Adult Education/Human Resource Development from James Madison University and has over 20 years of practical human resource and training experience in various industries, including: manufacturing, healthcare, and electronics. Her specialty areas are employee relations, recruiting, training, diversity, team building and coaching. In addition, she is an ACE-certified Health Coach and runs Better Body Health Coaching where she shares her passion for health and wellness with others. Sheri lives in Harrisonburg with her husband and two children.