Skip to main content

Business >> Customer Service/Sales
« back to courses page

Learn how to lay the groundwork for positive customer interactions and how to build repeat business.

BRCC’s spring and summer semesters are predominantly online, with limited exceptions made for in-person courses to be held with appropriate social distancing and protocols for health and safety.

BRCC's fall semesters includes both in-person and on-line courses.

Browse course descriptions to see how specific courses will be offered.

If you have questions, please provide us with the course title and number when e-mailing or calling.

 
 

Customer Service, Experience & Engagement arrow

Click to choose from multiple offerings

Listening tends to be a passive exercise most of us do without thinking. Given all the listening that we do, you would think we'd be good at it! Howev ...  View More

2710228

Start date: 10/28/21

1 session

Days of the Week : Weekly - Thu .

Tuition: $114.00

Location : Houff Building (G) - Main Campus Location : 
  Houff Building (G) - Main Campus.

Instructor : Sheri L. Bender 

Please read: This program is valid for 2.75 PDCs for the ...More

 
View Details »