Leading with Civility: Moving from Conflict to Collaboration (Session 3 of 3)

Most leaders understand conflict. Few know how to move through it with skill, speed, and integrity. This capstone session closes the Leading with Civility series by turning knowledge into practice — applying Kyaio's Conflict Tools, Getting to YES, and Immunity to Change to real workplace scenarios through live case studies, negotiation simulation, and personal behavior mapping. You leave with tools you've tested, insights you've earned, and a concrete plan for the conflict in front of you.

 

Part of a 3-session series designed for leaders and teams who want to navigate conflict constructively, lead through change with courage, and build the kind of trust that makes hard conversations possible.

Learning Objectives:

• Apply Frameworks Under Pressure: Move beyond understanding into real-time application through case studies and live simulation.

• Diagnose and Navigate Complex Conflicts: Use the three-lens integration model to identify which framework to reach for first — and why — in ambiguous, high-stakes situations.

• Build Your Personal Immunity to Change Map: Identify your own hidden competing commitments and big assumptions, and design a safe-to-fail experiment to test them.